Plan your trip
A little clarity. A lot of freedom.
The practical details, from choosing your camper to collecting the keys.
01When do I pay for my hire?
Retro Camper Hire requires 100% of the hire price upfront. The €1,000 security deposit is separate from the hire price and is payable at collection.
02What is the cancellation policy?
Cancellation within 30 days of collection is non-refundable under our cancellation policy, without affecting statutory rights. For cancellation with at least 30 days’ notice, confirm the applicable refund and any charges in writing before booking. Contact info@retrocamperhire.ie with your booking reference.
03Which fuel should I use?
Confirm the correct fuel for your allocated campervan at handover. Do not assume that every campervan uses diesel. If you are unsure, contact us before refuelling.
04How do I raise a question or complaint?
Contact Retro Camper Hire at info@retrocamperhire.ie or +353 (0)1 424 2446.
05Are Your Camper Vans Pet Friendly ?
Pets are welcome with prior written permission. Tell us about your pet before booking so we can confirm approval and any applicable fee. You are responsible for pet-related damage or exceptional cleaning.
06How Many People Do They Sleep ?
Sleeping capacity depends on the campervan. Layla sleeps 2 adults and 2 children and has 4 seat belts. Maverick sleeps 2 and has 4 seats for travelling. Check the selected campervan’s layout and tell us the number of adults and children before booking.
07Do They Have Toilets?
Toilet facilities depend on the campervan. Check the equipment list for your selected vehicle or ask us before booking.
08How Much Is The Security Deposit ?
The €1,000 security deposit is separate from the hire price and is payable at collection. Confirm the refund timetable and any applicable payment fees in writing before paying for your hire. Optional liability-reduction products are separate paid extras; the checkout shows their price and the stated reduced liability. Exclusions still apply.
09How Can I Pay the Security Deposit ?
We accept security deposits via cash, Revolut, debit or credit card (banking fees may apply).
10What Is The Minimum Days I Can Hire A Camper ?
The minimum hire depends on your collection date and campervan. Enter your dates in the booking search: the results show the minimum number of nights for those dates. If your search is too short, the message suggests a later return date. Availability and other booking conditions still apply.
11Do We Supply Bedding ?
Bedding sets are optional paid extras. Select the required sets at checkout; the price is shown per hire in your booking breakdown. Towel sets are listed separately.
12What Seat Belts Are In The Back ?
Ask us to confirm the number and type of belted travel seats in your specific campervan before booking.
13Can I use a child car seat?
Please confirm that your child’s seat is compatible with the allocated campervan and its seat belts before booking. Follow the child-seat manufacturer’s fitting instructions.
14Do I Need To Bring My Driving License ?
Yes. Every authorised driver must present their original valid driving licence and the identification required in the booking instructions at collection. Confirm licence and insurance eligibility before paying.
15How old do I have to be to hire a campervan?
All drivers must be aged between 25 and 70 years at the start of hire. Drivers under 25 or over 70 cannot hire or drive our campervans. All drivers must meet our insurance and licence requirements.
16What driving licence do I need?
Our current hire terms require a full manual driving licence valid for the vehicle category, ordinarily held for at least 24 months, and insurer approval. This applies to every camper, including automatic Maverick; an automatic-only licence does not meet those terms. Drivers must be aged 25–70 at the start of hire. Contact us to confirm your eligibility before booking.
17Is Insurance Included In The Rental Price ?
Yes, We Include ( Standard Liability Insurance ) In The Rental Price
18Do We Supply Bike Racks ?
Bike racks are available by prior arrangement, subject to the selected campervan and availability. Contact us before booking to confirm compatibility and any charge.
19Is There A T.V On Board ?
TV equipment depends on the campervan. Maverick does not have a TV. Check your selected vehicle’s equipment list before booking.
20What Time Is Collection And Drop Off ?
Collection is Monday–Friday, 14:00–16:00. Return your camper and complete self-check-out before 12 noon on your return day. We explain the self-check-out process when you arrive at our depot. Weekend collection is by prior arrangement; confirm your collection time before travelling.
21Is Weekend Checkout Available?
Weekend returns are available upon request. Self-check-out must be completed before 12 noon on your agreed return day. We explain the process when you arrive at our depot.
22Can We Store Our Vehicle While Out On Hire ?
Yes, We Charge €15 Per Day For The Use Of This Service
23Can I take the campervan outside Ireland?
Contact us before booking with your destination and route so we can confirm whether the vehicle and insurance permit the trip.
24How Much Is It To Hire A Campervan ?
Use the booking search for the hire price for your campervan and dates. Any selected extras are shown in the price breakdown.
